Redbird Lock & Key
Since 2014

The locksmith you save before you need one.

Locked out? A bonded mobile tech is rolling to you — with the price before we touch the lock.

Redbird started in 2014 with one van, one promise, and a flat-rate card taped to the dash: tell the customer the price before you touch the lock. Eleven years later we run a fleet of marked vans across the Austin metro, answer the phone 24 hours a day, and still quote the number up front — because the worst part of being locked out should be the wait, not the bill.

~25 minAverage arrival, metro-wide
24/7/365Live local dispatch
60,000+Calls answered since 2014
4.9★1,184 verified reviews
$19Flat service-call fee
14Bonded mobile techs
Credentials you can verify

Licensed. Bonded. Insured.

The things a scam locksmith can’t show you — and the ones we lead with.

Licensed · TX DPSCo. License #B-19847
Bonded & Insured$1M liability coverage
ALOA MemberAssoc. Locksmiths of America
Up-Front PricingQuoted before we touch the lock
Photo-ID RequiredProof of ownership before entry
Marked Vans · UniformedBackground-checked techs
Who answers & who shows up

The people behind the van.

Jess Arroyo

Jess Arroyo

Founder · Master Locksmith · 18 yrs · CML · ALOA · TX Lic.

Started Redbird in 2014 with one van and a flat-rate card on the dash. ALOA Certified Master Locksmith; still rides along on the hard safe jobs.

Dani Fox

Dani Fox

Dispatch Lead · 7 yrs · Local dispatch

Runs the 24/7 board. The calm voice at 3am who confirms your price, sends the nearest van, and texts you the ETA.

Marcus Lee

Marcus Lee

Automotive Specialist · 11 yrs · Auto programming · ALOA

Lives in the transponder and smart-key world — most makes and years programmed roadside, no tow required.

Rina Patel

Rina Patel

Commercial & Access Control · 9 yrs · Access control · Exit hardware

Designs master-key hierarchies and code-compliant access control for offices, retail, and property managers across the metro.

What we put our name to

Six promises, in writing.

Up-Front Pricing

You get the price before we touch the lock. The number we quote is the number you pay, in writing on the invoice.

~25-Minute Average ETA

Live local dispatch and a metro-wide fleet. We text your ETA and call if anything changes — no vanishing acts.

Damage-Free First

We pick, bypass, or manipulate before anything destructive. Broken windows and drilled locks are the last resort, not the default.

Licensed · Bonded · Insured

A licensed TX company, surety-bonded with $1M liability coverage, and an ALOA member. Verify our license number any time.

ID & Ownership Checked

We require photo-ID and proof you’re entitled to access before we open any door, car, or safe. It protects you as much as us.

Local Techs, No Subs

Background-checked Redbird employees in marked vans — never anonymous subcontractors farmed out from a lead aggregator.

Redbird Lock & Key is presented as a licensed, bonded, and insured Texas locksmith company (TX DPS Locksmith Co. Lic. #B-19847 · Bonded & Insured) and ALOA member. License, bond, and membership numbers shown are illustrative placeholders for this template. Always verify a locksmith’s license and bond before hiring.

Locked out? We answer 24/7

One call and a bonded tech is rolling to you.

Tap to reach live local dispatch in the Austin metro. We confirm your up-front price, send the nearest marked van, and text you the ETA — about 25 minutes on average.

Up-front pricing · TX Lic. #B-19847 · Bonded · Insured · ALOA member (Associated Locksmiths of America)